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EBT System Goes Down for Planned Outage


Users of Electronic Benefits Transfer cards for CalFresh and CalWorks will not be able to use those cards for 24 hours started Saturday night.

The cards will stop working from 11 p.m. Saturday to 11 p.m. Sunday because of a planned statewide service outage.

The state is transitioning from its current EBT vendor to a new one. The customer service number listed on the EBT card as well as the EBT website will also be out of service during the transition.

Cardholders were urged to do their shopping and make necessary cash withdrawals before the service outage.

Those affected by the service outage and are in need of emergency food assistance may call the 2-1-1 for a listing of emergency feeding sites that are opened this weekend, the San Deigo Foodbank said. The sites are hosted by the Food Bank’s partners.

EBT cards replaced food stamps under federally supported welfare program and can be used to buy groceries at participating stores and also allowed recipients to make cash withdrawals.

Photo Credit: Getty Images
Source: NBC San Diego

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